Newport Bay Review

Our next review following on from our trip to Disneyland Paris last week is for our accommodation – the Newport Bay Club Hotel.

Having already stayed with Disney before at the Santa Fe, The Cheyenne and Sequoia Lodge, we wanted to try somewhere new. We narrowed it down to the Hotel New York and the Newport Bay Club. We knew that all of the rooms had been refurbished at Newport Bay and this is pretty much how we made our decision. I mean, ideally….we’d stay at the Disneyland hotel, but we definitely don’t have that kind of money! Our package was for 1 adult and 1 child for 4 nights, with 5 days theme park entry – approx. £750.00 for the stay, not including anything else (travel, food plan etc).  Paul has an annual pass so we simply added him to the room upon arrival (€9.00 local tax). This move saved us around £140 at the time of  booking.

Upon arrival, we were able to check in earlier that the 3pm time which was advertised. Let me start by saying that this resort is beautiful. Reminiscent of The Beach & Yacht Club hotels in Florida, it’s such a pretty building inside and out – but my god, it gets SO busy. Check in seemed to take forever and when we were finally given our room key, we had quite a trek to find the actual room. We were in the East wing, 5th floor, room 5328 – Lakeside.

All of the lakeside rooms allegedly:

“…..have views overlooking Lake Disney”

Well, here is the view from our room. Please let us know when you spot the lake…..

After getting over the fact that there was no view of the lake, (unless you count that tiny triangle near the balloon – I certainly don’t), we then grumbled a bit that Disney did not do anything to compensate us for the issues we had during our previous stay with them, despite them asking us to email so they could ensure we had a ‘smooth, enjoyable stay’. They didn’t do anything and they gave us a room with a shitty view – hardly making amends with their returning customers! Okay, time to get over ourselves and enjoy the holiday, right? Disneyland Paris dropped the ball, it wasn’t the first time but may hopefully be the last now that Disney own DLP outright.

The room itself was lovely. Spacious, bright, clean and mostly comfortable. I always seem to find the beds too hard, this time was no exception. Out of all of the resorts, the beds at the Santa Fe were the most comfortable for me. Anyway, the room was lovely, plenty of storage space, lots of power points for charging iPhones and cameras, etc. The bathroom was lovely and clean and there was only one day when there was no hot water. Plenty of towels and pillows were provided and housekeeping came and did a great job in the room every single day. The hotel is just lovely, we really enjoyed our stay here.

The pool was absolutely brilliant. On Thursday 15th June, we had a character breakfast at 8am in the Magic Kingdom. After that, we hit Dumbo, The Mad Hatter’s tea cups and Le Pays des Contes de Fées (a lovely boat ride). By then, it was around 11am and the heat was absolutely unbearable. We caught the bus back to the resort and spent around 1½ hours in our room cooling down, drinking lots of water and in Paul’s case, booking his next Run Disney adventure! After that, we headed to the pool. Guys, if you go, remember your resort pass or you will end up going back to your room to fetch it! When you check in for the pool, you’ll be given a towel each. The changing rooms are unisex but there are private cubicles and also family rooms so you can all get changed together (great for parents with little ones). The showers are all lovely – private and open ones with lots of lovely hot water. The indoor pool was practically empty and also huge – the water itself was lovely and cool. Outside was busier and of course the sun was beating down on us, but whilst you’re in lovely cool water, it doesn’t seem to matter too much. We spent a good 3 hours in the pool and we loved every moment.

Other areas of the hotel worth a mention are the Yacht Club restaurant (we had breakfast there one morning – review to follow), the hotel shop and the character meet & greet. All great additions to the hotel that enhance the guest experience. The shop has some lovely items available, but more importantly there are essentials such as snacks and drinks (no kettle in the room guys!). There was a small room close to our hotel room that offered coffee and the vending machine was next to an ice machine that didn’t work. So, we relied on the shop a lot for in rooms refreshment. The queue for the characters was never small, but the interaction was lovely and private and it beats queuing in the heat at the parks.

You can get the bus to the parks outside the front of the hotel, although it’s only a 10-15 minute walk via Disney Village. We walked until it simply got too hot for walking. Sometimes the buses weren’t busy, but mostly they were packed out. Still, to save your legs, it’s worth it.

On the day of our checkout, reception was bedlam! There was a convention taking place and the hotel was utterly packed out. So do bear in mind that this hotel has conference facilities and this might impact on your stay. The concierge was often busy and had the longest wait.

Other points to bear in mind – when you finally arrive  at the hotel after a long journey, be prepared to join the security queue to have your bags checked. Also, be prepared to be randomly pulled aside when you return from the parks (but only at the front hotel and not the back entrance…???!!). Odd. I can completely understand every security measure, but it needs to be consistent as otherwise it just seems pointless.

So overall, we did love the hotel. It provided a good base for exploring the parks and the location was perfect. We enjoyed most things about Newport Bay and would definitely recommend it. Curiously though, Paul & I have both decided that we actually prefer Sequoia Lodge! What do you think? Where’s your favourite place to stay when visiting Disneyland Paris?